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LOG A FREE RETURN

Follow these 3 simple steps to log a free return request.

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  1. COMPLETE THE REQUEST FORM ON THIS PAGE. MAKE SURE TO INCLUDE YOUR ORDER # AND THE ITEM YOU ARE RETURNING.
  2. PREPARE THE RETURN. PACK THE ITEM IN ITS ORIGINAL PACKAGING OR OTHER SUITABLE PACKAGING TO PROTECT THE ITEM.
  3. YOU WILL RECEIVE AN EMAIL FROM OUR COURIERS CONFIRMING A COLLECTION DATE. ENSURE SOMEONE WILL BE AVAILABLE TO HAND OVER THE PACKAGE.
WE WILL INSPECT THE GOODS WHEN THEY ARRIVE BACK AT OUR WAREHOUSE AND CONFIRM THE REFUND IF IT MEETS OUR RETURNS CRITERIA

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